Firmness:
SoftMediumFirmMedium-SoftMedium-Firm

  • Side sleepers
  • Back sleepers
  • Stomach sleepers
  • Trial Period

    101 Days

  • Warranty Period

    25 Years

  • Return Fee

    Free

  • Shipping Fee

    Free

Info

Ghost SmartBed 3D Matrix Mattress Review

Last updated October 15, 2024

The Ghost SmartBed 3D Matrix is a technological marvel. This hybrid mattress incorporates layers of foam and adjustable air chambers for optimal comfort and support that you can change according to your needs and desires. Far from a traditional mattress, this high-tech creation is catered to affluent customers who want the best of the best, knowing that investing in restful comfort during the night can help them immensely throughout their busy day.

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Models & Prices
Twin XL
Price $5899.00
$2949.50

Dimensions
38" x 75"

Height
12"

Weight
85 lbs.
Queen
Price $7999.00
$3999.50

Dimensions
60" x 80"

Height
12"

Weight
85 lbs.
King
Price $8799.00
$4399.50

Dimensions
76" x 80"

Height
12"

Weight
90 lbs.
California King
Price $8977.00
$4488.50

Dimensions
72" x 84"

Height
12"

Weight
90 lbs.
Split King
Price $11798.00
$5899.00

Dimensions
76" x 160"

Height
12"

Weight
170 lbs.
Ghost SmartBed 3D Matrix mattress review

Pros & Cons

Pros

  • Great pressure relief
  • Suits all sleeping positions
  • Adjustable firmness
  • Automatically adjusts as you sleep
  • Fantastic cooling

Cons

  • Prohibitively expensive
  • Edge support diminishes alongside mattress firmness

Mattress Construction

The Ghost SmartBed 3D Matrix is a hybrid mattress, though not a standard one. It combines the relaxing comfort of GhostBed's patented foams with adjustable air chambers you can inflate and deflate via a remote control, to better suit your preference and mood. On top of that, it combines both 3D Matrix cooling technology found in its popular 3D Matrix Hybrid mattress, along with biometric sensors that adjust firmness levels throughout the mattress automatically as you change positions while you sleep.

The layers of the Ghost SmartBed 3D Matrix mattress

Cover: Covering the mattress is GhostBed's Ghost Ice Cooling Cover, which a luxuriously soft phase-change fabric that keeps cool throughout the night.

First Foam Layer: The first support layer of the mattress is made from GhostBed's patented 3D Matrix Polymer. This gel polymer layer features a honeycomb design that actively cools you by absorbing and dissipating heat.

Second Foam Layer: This 2" gel memory foam allows the mattress to better contour to your body, making the mattress more comfortable while letting it retain its strong heat-dissipating qualities.

Third Foam Layer: Next comes a 2" layer of soft transition foam that mainly acts as a barrier between the foam parts of the mattress and the layers of sensors and air chambers below.

  Air Chambers Layer: A layer of specialized adjustable air chambers that allow you to set the mattress for any firmness level you'd like, from very soft to very firm. There are separate air chambers on each side of the bed to allow each partner to select different firmness levels. Each side is also divided into five ergonomic zones for better targeted support and contouring. You can adjust the firmness settings via an app, or just let the mattress automatically adjust itself based on real-time pressure data from its smart sensors.

Fourth Foam Layer: A 2" high-density foam layer serves as the base of the mattress and supports the layer of air chambers above it, keeping it in place and away from your bed's foundation.

Feel

The Ghost SmartBed 3D Matrix can basically feel however you want it to feel. The cover makes the mattress silky and soft to the touch, while the foam layers below grant it some needed responsiveness, but its overall firmness really depends on what you adjust it to be. Because of this, the mattress can potentially fit any sleeper, no matter their preference in terms of sleeping positions and body type.

Pressure Relief

Since the mattress can be adjusted to any firmness you want, it's pressure relief qualities are as optimal as can be. This is without taking into account the fact that it can literally adjusts itself according to your sleeping positions throughout the night, and thus ensure that you always get optimal support and spinal alignment. It really couldn't be any better in this regard, making it not only a perfect mattress for back pain, but an amazing mattress for hip pain sufferers.

Motion Isolation

There's no need to mince words; The motion isolation of the Ghost SmartBed is pretty much perfect. Thanks to the fact that the main support unit of the mattress, its air chambers, is split horizontally to allow both partners their own personalized ergonomic support, you'll barely feel your partners movements. The foam layers themselves are also fairly pliable, so even they don't transfer any motion, making the Ghost SmartBed perfect for restless sleepers and light sleepers.

Repositioning

The foam layers of the Ghost SmartBed make the mattress quite responsive, so at its firmer settings, you'll have zero trouble moving on top of the mattress. If you set the mattress to its softer settings, though, your ability to reposition on top of it will, of course, reduce accordingly.

Edge Support

The edge support of the Ghost SmartBed, while adequate, is nothing to write home about, especially when the mattress' firmness level is set to soft. There's no reinforced perimeter to give the mattress a strong edge, so be aware that, when set to its softest, you won't be able to put a ton of weight on its sides without noticeable sinkage.

Heat Retention

The Ghost SmartBed is actually marketed as a cooling mattress, and with good reason. It has phase change material in the cover which actively cools you, and its layers of breathable foam and air do a fantastic job of redirecting heat away from your body. The gel polymer layer is an added layer of cooling that helps better disperse heat throughout the mattress in order to wick it away from your body.

Frame & Foundation

The Ghost SmartBed is designed to fit standard frames and foundations, such as box spring beds, slats, and even adjustable bases.

If you lack a suitable foundation for the mattress, you can purchase one from the GhostBed site, and it'll ship alongside it. You have the following options:

  • The "all-in-one" foundation — an all-metal bed frame and box spring in one. It's height is customizable and it costs $369-$758 (depending on its size) before any discounts.
  • The adjustable base — this foundation features wireless remote control, dual-side USB ports, 15 quiet massage modes and soft, glowing under-bed LED lights. It costs $1,799 before discounts.

Additional Details

The Ghost SmartBed is made in the USA and Canada by Nature's sleep. It has been named "best smart bed" and "most innovative product" by several renowned and reputable critics. It's easy to set up, and there's even an instructional video on the GhostBed website that can help you, although all you need to do is unbox the mattress to let it expand, connect the pump and plug it in, and then follow a few steps to set up the GhostBed App so you can control the mattress remotely via your smartphone.

Shipping & Delivery

GhostBed offers free shipping to the entirety of the contiguous US, and they mattress usually arrives between one to two weeks from date of purchase. They also offer White Glove Delivery for $279.

Once you’ve placed your order, GhostBed will ship your smart mattress via their delivery company, and you'll receive an email to confirm your order, and a delivery team will then contact you to schedule the time for your delivery. If you ordered any other GhostBed products (pillows, sheets, protectors, etc.), those will ship directly to you via FedEx.

If you've opted for white glove delivery, upon the arrival of your GhostBed mattress, the delivery team will unbox and set up your mattress (and foundation, if you bought one). If need be, they'll also remove and dispose of your old mattress along with any packaging materials.

If you live in Alaska, Hawaii, Puerto Rico, Guam, Canada, or Mexico, you're only able to place an order with Ghostbed by getting in touch with them directly via email (sleep@ghostbed.com).

Returns & Warranty

After purchasing the Ghost SmartBed 3D Matrix mattress, you have up to 101 nights to return the mattress should you decide to do so for any reason. You may only issue a return after 30 days of trying it out, which is an industry standard, since that's usually how long it takes to adjust to a new mattress. Do note that you're entitled to only one mattress return per household, and that if the mattress is stained, ripped, or otherwise damaged, your return request will be denied.

GhostBed delivers mattresses quickly, but because of this, orders cannot be changed or canceled once placed, so ensure that all the details you fill in with GhostBed are 100% accurate. If you ordered your GhostBed mattress through a third party vendor, then the return conditions are that of the third party vendor and not those of GhostBed. We therefore recommend you use our link and purchase directly from GhostBed and avoid any middlemen.

The Ghost SmartBed 3D Matrix comes with a 25 year warranty. GhostBed will repair or replace any 3D Matrix mattress for the original owner should it be defective due to faulty workmanship or structural defects. The warranty covers any visible and lasting indentation greater than one inch that didn't occur due to sag in the mattress' foundation, despite normal usage and proper handling.

During the first 10 years of the mattress' life, GhostBed will provide a replacement mattress at the cost of only shipping and handling fees. After the 11th year and until the 25th year, the warranty only covers 50% of the total cost. In order to be eligible for the warranties there are certain conditions that must be met. As always, misuse and abuse void the warranty altogether, as does using the mattress without a suitable foundation.


An Up-Close Look at The Ghost SmartBed 3D Matrix


The Bottom Line

The Ghost SmartBed is a high-end premium mattress that only those with deep pockets could reasonably afford. But, if you have the money for it, there are few better options out there for you. It's absolutely perfect for couples, especially those with different preferences, and even more so if you suffer from sleeping hot.

If you're not deterred by the price of the Ghost SmartBed, and it caters to your needs, you'll be hard-pressed to find a better option than this impressive technological achievement.

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FAQ

What kind of warranty does the GhostBed 3D Matrix SmartBed come with?

The Ghost SmartBed 3D Matrix comes with a generous 25 year warranty. The warranty is only eligible if the person who purchased the mattress is the person who is requesting the replacement. It covers any damage not caused by the owner's improper use. This includes but isn't limited to: a visible sag or indentation or a crack in the memory foam itself. Any damages such as spillage, staining, ripping burning or excessive soiling are not protected by the GhostBed warranty.

What kind of shipping method does GhostBed use?

GhostBed ships bed-in-a-box mattresses. The Ghost SmartBed mattress come compressed in a box and after opening, it requires a few hours to off-gas and inflate. It also requires you to download and set up the GhostBed app so you can adjust it using your phone.

Does the Ghost SmartBed 3D Matrix come with a trial period?

GhostBed offers a 101 one night sleep trial with their 3D Matrix SmartBed mattress.

Can I flip my Ghost SmartBed to extend its longevity?

No. The 3D Matrix SmartBed is built in such a way that it only supports sleeping on one of its sides. Is it highly advised that you do not flip the mattress. Instead, you may increase the longevity of your mattress by rotating it 180 degrees every 6 months or so.

What kind of foundation should I use for my Ghost SmartBed 3D Matrix?

You can use a standard box spring, slatted bed frame, flat surface, or adjustable base for your 3D Matrix SmartBed.

Who is the Ghost SmartBed 3D Matrix most suited for?

Basically anyone who can afford it and isn't deterred by smart devices, especially couples who need different levels of firmness, people with back or hip pain, and people who suffer from sleeping hot.